Frequently Asked Questions
Everything you need to know about Pepteeva Health.
Is Pepteeva Health a telehealth service?
Yes. Pepteeva Health connects you with licensed healthcare providers who conduct consultations virtually. Medical services are provided by licensed practitioners in your state.
Are the medications FDA-approved?
We work with licensed compounding pharmacies that operate under FDA oversight. GLP-1 medications like semaglutide are FDA-cleared for weight management. Your provider will discuss the specific medications appropriate for you.
How long does it take to get started?
The survey and intake form take about 12–15 minutes total. Provider review typically happens within 24–48 hours. Medication shipment follows within a few business days after approval.
Is my information private and secure?
Absolutely. We are HIPAA-compliant and use industry-standard encryption to protect your data. Your health information is never sold to third parties.
Does insurance cover these programs?
Most of our programs are offered on a direct-pay, out-of-pocket basis. Some lab testing may be covered by insurance. We recommend checking with your provider.
Can I cancel anytime?
Yes. All programs are month-to-month unless otherwise specified. You may cancel at any time by contacting our support team.
What states do you serve?
Pepteeva Health currently serves patients in most U.S. states. Local clinic availability varies by location. The survey will confirm availability in your area.
Do I need lab work before starting?
Some programs require baseline lab work for safety and efficacy. Your provider will let you know if labs are needed as part of your evaluation.
Still have questions?
Our team is happy to help you find the right program.
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